Skip to main content

Niantic Spatial Scaniverse Business Account FAQ

If you're new to Scaniverse, start with our Getting Started guide. If your question isn’t covered, please contact our team at support@nianticspatial.com.

1. What is the difference between a Personal account and a Business account?

Personal accounts are designed for individual use, and best for reconstruction of objects and small environments, and personal projects where you want to capture and view results quickly.

Business accounts are for organizations that need large area scanning, VPS-enabled locations, and team workflows for building production spatial applications.

With a Business account, you can reconstruct bigger areas at higher quality using Niantic Spatial's latest powerful algorithms that run in the cloud to give you the best reconstruction, VPS maps, and meshes possible.

2. Who is this for?

Built for teams creating VPS-powered products and/or producing reconstructions at scale, including teams that need to:

  • Work alongside NSDK 4.0 to build VPS experiences.

  • Generate 3D assets (VPS maps, meshes and Gaussian Splats)  of large areas in the cloud.

  • Collaborate with multiple team members by combining scans into a single output.

  • Share 3D assets of sites with other team members.

3. How does it work?

1. Capture a site

Team members use the Scaniverse mobile app to scan a site. Multiple people can capture different parts of the same site.

2. Upload scans and generate outputs in the cloud

Scans are uploaded, then processed in the cloud to generate 3D assets of the site. Multiple team members’ scans can be combined before generation to create a more complete result.

3. Manage everything on the web

Use the web experience to manage team members, organize sites and scans, view generated 3D assets, and retrieve what you need to connect to the NSDK.

4. Build VPS experiences with NSDK 4.0

Use NSDK 4.0 to build VPS experiences that localize to the VPS maps you’ve created of your sites.

4. What platforms are supported?

  • iOS: Supported. We recommend iPhone 13 or newer. Devices with LiDAR provide the best results.

  • Web: Supported

  • Android: Coming soon

5. Can I use my Personal account as a Business account?

No. You’ll need to sign up for a separate Business account to access Business features.

You can try the Business experience, but it includes limits (for example, the number of sites you can create and the 3D assets you can generate). If you need to extend usage, contact sales to learn more about upgrading.

6. Is there a free plan?

Yes. You can get started with a free plan to explore the platform and test your workflow. The free plan includes access to core functionality, with limits on the number of sites you can create and the amount of cloud processing available.

The free plan includes the following per user in your organization:

  • 5 total private sites

  • 25 minutes of scan processing

If you need additional capacity, contact sales to learn more about expanding usage for your organization.

7. How do I get started?

To get started, create an account and follow the step-by-step instructions in our Getting Started guide, which walks you through capturing a site, generating outputs, and connecting to NSDK 4.0.