Niantic Spatial Scaniverse Frequently Asked Questions

If you're new to Scaniverse, start with our Getting Started guide.

For users migrating their projects, private POIs, scans, and API keys from Lightship to Scaniverse, view Migration FAQ.

Please contact our team at support@nianticspatial.com for additional questions.

1. Who is this for?

Built for teams creating VPS-powered products and/or producing reconstructions at scale, including teams that need to:

Work alongside NSDK 4.0 to build VPS experiences.
Generate 3D assets (VPS maps, meshes and Gaussian Splats) of large areas in the cloud.
Collaborate with multiple team members by combining scans into a single output.
Share 3D assets of sites with other team members.

2. How does it work?

1. Capture a site

Team members use the Scaniverse mobile app to scan a site. Multiple people can capture different parts of the same site.

2. Upload scans and generate outputs in the cloud

Scans are uploaded, then processed in the cloud to generate 3D assets of the site. Multiple team members’ scans can be combined before generation to create a more complete result.

3. Manage everything on the web

Use the web experience to manage team members, organize sites and scans, view generated 3D assets, and retrieve what you need to connect to the NSDK.

4. Build VPS experiences with NSDK 4.0

Use NSDK 4.0 to build VPS experiences that localize to the VPS maps you’ve created of your sites.

3. What platforms are supported?

iOS: Supported. We recommend iPhone 13 or newer. Devices with LiDAR provide the best results.
Web: Supported
Android: Coming soon

4. Is there a free plan?

Yes. All new users start on the Free Plan, which gives you access to core platform features and a monthly credit allowance so you can explore cloud-based services before committing to a paid plan.

The Free Plan includes:

20,000 credits per month (~10 minutes of mobile scan activation, ~1,500 VPS queries)
Up to 5 users in your organization
Gaussian splats, meshes, and VPS Maps

If you need more capacity, you can upgrade to the Plus ($20/mo) or Pro ($50/mo) plan directly from your Scaniverse Web dashboard. For larger teams or higher usage, contact sales to learn about our Enterprise plan. Visit our pricing page to learn more.

5. How do I get started?

To get started, create an account and follow the step-by-step instructions in our Getting Started guide, which walks you through capturing a site, generating outputs, and connecting to NSDK 4.0.

6. I'm already using Scaniverse. How do I access the new experience?

If you're currently using Scaniverse Classic, you can switch to Scaniverse directly from the app.

Go to Library → Settings and select Discover the New Scaniverse.

7. What is the difference between Scaniverse Classic and Scaniverse?

Scaniverse Classic is designed for individual use, and best for reconstruction of objects and small environments and personal projects where you want to capture and view results quickly.

The new Scaniverse experience is for organizations that need large area scanning, VPS-enabled locations, and team workflows for building production spatial applications. With Scaniverse, you can reconstruct bigger areas at higher quality using Niantic Spatial's latest powerful algorithms that run in the cloud to give you the best reconstruction, VPS maps, and meshes possible.

The features you know from Scaniverse Classic are coming to the new Scaniverse experience soon.

8. What is the difference between Scaniverse Classic and Scaniverse?